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Smart Gadgets Should Tell Us When the Security Updates Stop

A pending U.S. label could finally tell shoppers how long a connected device will get security updates. Until it arrives, we should demand a date on the box.
Oliver Grant - 0

Don’t Make Me Hold: Offer a Callback Instead

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Stop Changing the Clocks, and Make the One We Keep Standard Time

The House passed permanent daylight saving time, but sleep doctors say standard time is the better clock to freeze. An argument for ending the switch the right way.
Oliver Grant - 0

Turn the Subtitles On. Your TV’s Dialogue Isn’t Getting Clearer

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Black Friday Now Lasts a Month. Pick Your Day and Ignore the Rest

Retailers have turned Black Friday into a month-long countdown. A simple plan can keep you from buying on their schedule instead of yours.

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Every Article Should Show When It Was Written, and When It Was Really Updated

A date near the headline is a basic courtesy to readers. Here is why sites should show one, and how to do it without faking freshness.

Gift Cards Are a Lazy Present, and a Risky One

Gift cards feel safe, but the value depends on one store staying open and on you remembering to use it. Here is what I’d give instead.

Give Me a Real Delivery Time, Not an All-Day Window

Delivery companies know where the truck is. Customers should not have to wait all day to find out.

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Give Me Back My Car’s Buttons

Oliver Grant -
Touchscreens are fine for maps. They are a terrible way to turn on the defroster at 65 mph, and the evidence backs that up.

My Oven Does Not Need to Talk to My Phone

Oliver Grant -
Connected features are fine as an extra. But an appliance that only works properly through an app is a worse appliance, and we should stop pretending otherwise.
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